CK333 Privacy Policy – How We Protect Pakistani Players' Data

CK333 operates the online gaming platform at ck333.link, providing cricket betting, live casino, slots, poker, card games and Ludo gaming services to registered players in Pakistan. For the purposes of this Privacy Policy, CK333 is the data controller – meaning we determine why and how your personal data is processed.

All personal data collected through ck333 is handled by the CK333 team and its designated service providers. We do not operate under any other brand name. If you receive communications claiming to be from CK333 through any channel other than support@ck333.link or the official live chat on ck333.link, please treat them with caution and report them to us immediately.

CK333 collects personal data through three main channels: information you provide directly during registration and use of the platform, data generated automatically by your use of ck333, and information received from third-party service providers such as payment processors.

Data you provide directly to CK333:

• Pakistani mobile number used for registration and OTP verification
• Full name (required for payment matching and identity verification)
• Date of birth (for age verification – you must be 18 or above)
• Email address, if provided at registration or in support communications
• CNIC number or other identity document details, requested during KYC verification at withdrawal thresholds
• Self-reported responsible gaming preferences, limit settings and exclusion choices

Data generated automatically during your use of ck333:

• IP address and approximate geographic location (city or region level)
• Device type, operating system and browser version
• Session duration, login timestamps and frequency of visits
• Game activity including bets placed, games played, results and session history
• Deposit and withdrawal transaction records including amounts, dates and payment method type
• Customer support chat or email records

Data received from third-party processors:

• Confirmation of payment transactions from Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT and card processors – limited to transaction status, amount and reference number
• Identity verification outcomes from third-party KYC service providers, where applicable

CK333 uses the personal data of Pakistani players for the following defined purposes. We do not use your data for any purpose not listed here without first seeking your consent.

Where CK333 relies on legitimate interests as a legal basis, we have assessed that our interests in operating a secure, high-quality gaming platform do not outweigh the rights and interests of Pakistani players. You may object to processing based on legitimate interests at any time by contacting us.

CK333 processes personal data only where a valid legal basis exists. The three primary bases applicable to Pakistani players are:

• Contract: Processing is necessary to fulfil the agreement between you and CK333 – creating and managing your account, processing PKR transactions and providing the gaming services you have signed up for.
• Legal obligation: Processing is required to comply with applicable legal requirements, including anti-money laundering checks, age verification requirements and data retention mandated by financial regulations.
• Legitimate interests: Processing serves CK333's legitimate business interests – fraud prevention, platform security, abuse detection and product improvement – provided these do not override your fundamental rights. You can object to this processing at any time.

For any processing based on your consent – such as sending marketing SMS or email communications – you may withdraw that consent at any time without it affecting any other aspect of your ck333 account or services.

CK333 is deeply integrated with Pakistan's primary digital payment infrastructure – Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and major bank card networks. To process deposits and withdrawals in PKR, CK333 receives transaction confirmation data from these providers. This data includes:

• The payment method type used (e.g., Easypaisa, JazzCash)
• Transaction reference number and timestamp
• Amount deposited or withdrawn in PKR
• Transaction status (successful, pending or failed)

CK333 does not receive, store or process full payment card numbers, CVV codes or full mobile wallet PINs. These remain with the payment processor at all times.

Payment transaction records are retained by ck333 for a minimum of five years in line with standard financial record-keeping requirements. These records may be reviewed in the event of a dispute, fraud investigation or regulatory enquiry.

CK333 uses cookies and similar technologies to make the platform work properly and to understand how Pakistani players use it. A cookie is a small file stored in your browser that allows ck333 to remember certain preferences and session information between visits.

The types of cookies CK333 uses are:

• Strictly necessary cookies: Required for the platform to function – these include session authentication cookies that keep you logged in during your ck333 session. You cannot opt out of these without disabling your account access.
• Functional cookies: Remember your language preference, game settings and responsible gaming selections so you don't have to re-enter them every visit.
• Analytics cookies: Collect anonymised data about how players navigate ck333 – which games are most popular, how long sessions last, which pages cause confusion. This data is used to improve the platform and is never linked back to your personal profile.
• Marketing cookies (opt-in only): Used to track whether promotional communications sent by ck333 resulted in visits or deposits, allowing us to improve our promotional targeting. These are only placed with your explicit consent.

You can manage cookie preferences through your browser settings at any time. Blocking certain cookies may affect the functionality of ck333, particularly login and session persistence on mobile browsers.

CK333 shares your personal data only in the following defined circumstances. We never sell, rent or trade personal data for commercial purposes.

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card processors receive the minimum personal data required to process your PKR transactions – typically your name and registered mobile number for verification. These providers are bound by their own data protection obligations.
• Identity verification providers: When KYC verification is triggered, we share relevant identity documents with a certified third-party verification provider. This data is used solely for verification and is not retained by the provider beyond the immediate verification task.
• Anti-fraud and security services: CK333 uses specialised security tools to detect bot activity, collusion and fraudulent transactions. Anonymised or pseudonymised activity data is shared with these tools for analysis.
• Legal and regulatory authorities: If CK333 is required by law, court order or regulatory instruction to disclose personal data – for example, in connection with an anti-money laundering investigation – we will comply. Where legally permissible, we will notify you of such a disclosure.
• Group companies and successors: In the event that CK333 undergoes a business restructuring, merger or acquisition, personal data may be transferred to the successor entity. We will notify Pakistani players of any such transfer and ensure data protections continue to apply.

CK333 retains different categories of personal data for different periods depending on the purpose for which they were collected and any legal obligations that apply.

• Account data (name, mobile number, DOB): Retained for the lifetime of your ck333 account plus a mandatory 5-year period after account closure, required under financial record-keeping obligations.
• Transaction records (deposits, withdrawals, PKR amounts): Retained for 5 years from the date of each transaction, in line with standard anti-money laundering retention requirements.
• Game activity logs: Retained for 2 years from the date of each gaming session, used for dispute resolution and responsible gaming monitoring.
• Customer support records: Retained for 2 years from the date of each interaction.
• Identity verification documents: Retained for 5 years after submission, after which they are securely deleted.
• Marketing consent records: Retained for the duration of your consent, plus 1 year after withdrawal for audit purposes.
• Analytics data: Anonymised within 12 months of collection and retained in aggregate form thereafter.

At the end of any retention period, data is either securely and permanently deleted from ck333 systems or irreversibly anonymised such that it can no longer be linked to you.

CK333 has implemented a range of technical and organisational measures to protect the personal data of Pakistani players against unauthorised access, loss, alteration or disclosure. These measures include:

• 256-bit SSL/TLS encryption on all data in transit between your device and ck333 servers
• Encrypted storage for personal data and payment records at rest on ck333 infrastructure
• Access controls: ck333 staff access to personal data is strictly limited by role and logged for audit
• Two-factor authentication available for player accounts and mandatory for all administrative access
• Regular security audits and vulnerability assessments conducted by independent third-party specialists
• DDoS protection and real-time intrusion detection monitoring on all ck333 infrastructure
• Staff training on data protection practices, conducted on a recurring basis

No online platform can guarantee absolute security against all possible threats. However, ck333 maintains industry-standard security practices and continuously reviews and improves them. In the event of a confirmed data breach that poses a risk to Pakistani players, we will notify affected individuals without undue delay.

As a Pakistani player using ck333, you have the following rights in relation to your personal data. All of these can be exercised by contacting our support team via live chat or email.

To exercise any of these rights, contact ck333 support at support@ck333.link. Requests will be acknowledged within 3 business days and fulfilled within 30 days. Where a request is particularly complex, we may extend this period by a further 30 days and will inform you accordingly.

CK333 may send promotional communications to Pakistani players – including SMS messages to your registered mobile number, emails and on-platform notifications about bonuses, new games, tournaments and offers – but only where you have explicitly opted in to receive them.

During registration on ck333, you will be given a clear choice to opt in to marketing communications. Opting in is entirely voluntary and has no effect on your access to any ck333 services.

You may withdraw your marketing consent and unsubscribe at any time by:

• Using the unsubscribe link in any marketing email from ck333
• Replying STOP to any marketing SMS from ck333
• Contacting ck333 support via live chat or email at support@ck333.link
• Updating your notification preferences in your ck333 account settings

Withdrawal of marketing consent takes effect within 24 hours for SMS and within 48 hours for email. Transactional communications – such as deposit confirmations, withdrawal receipts and security alerts – are not marketing and will continue regardless of your marketing preferences.

CK333 services are strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18 years of age. The ck333 registration process includes an age confirmation step, and we conduct further verification checks at withdrawal to confirm player age.

If CK333 discovers that a registered account belongs to someone under 18, the account will be closed immediately, all deposits returned to the original payment method and all winnings forfeited. No personal data collected from an underage individual will be retained beyond the period strictly necessary to close the account and issue refunds.

If you are a parent or guardian who believes your child has used your Easypaisa, JazzCash or other payment method to access ck333 without your knowledge, please contact us immediately at support@ck333.link. We will investigate and take appropriate action as quickly as possible.

CK333 reviews and updates this Privacy Policy periodically to reflect changes in the platform, applicable regulations or our data practices. The date of the most recent update is displayed at the top of this page.

When we make material changes to how we handle personal data, we will notify Pakistani players through:

• A prominent notice on the ck333 platform displayed at your next login
• An SMS notification to your registered Pakistani mobile number
• An email to your registered address, if provided

Minor changes – such as clarifications or corrections that do not affect the substance of how your data is handled – will be made without individual notification but will always be reflected in the updated policy accessible on this page.

Continued use of ck333 after a policy update is published constitutes acceptance of the revised Privacy Policy. If you disagree with any update, you should stop using the platform and contact us to arrange account closure.

For any privacy-related query, data access request, complaint or concern, please contact the CK333 privacy team. We respond to all privacy enquiries in Urdu and English, 24 hours a day.

For related policies, see: Terms and Conditions, Responsible Gaming and our FAQ page.